How does online therapy work at LifeWorks Counseling Center?

We offer online therapy using a secure, HIPAA-compliant video platform so you can meet with your therapist from anywhere you feel comfortable without needing to commute.

Does LifeWorks Counseling Center offer in-person sessions?

Yes, we offer face-to-face sessions. In-person therapy allows your therapist to observe nonverbal communication, creates a calm and focused setting, and reinforces your commitment to prioritizing your mental health.

What are the fees for counseling at LifeWorks Counseling Center?

Initial session fees range from 165 to 200 dollars, and ongoing session fees range from 150 to 175 dollars when paying out of pocket. We also accept many insurance plans that can significantly reduce your financial responsibility.

Do you accept insurance?

Yes, we accept many insurance plans including Aetna, Anthem, Baylor Scott and White, Blue Cross Blue Shield, Centivo, Cigna Evernorth, Humana, Magellan, Medicare, MultiPlan, Tricare East, United Healthcare, and more. If your plan is not listed, contact us to confirm coverage.

What can I expect during my first appointment at LifeWorks Counseling Center?

Your first appointment is an opportunity to connect with your therapist, discuss your goals, and explore the challenges that brought you to therapy. We gather background information, clarify what you hope to change, and plan next steps together.

How long should I plan to be in therapy?

The length of therapy depends on your goals and needs. Short-term therapy may last a few months, while long-term therapy can extend to a year or more. Your therapist will regularly review your progress and adjust the plan as needed.

Can I schedule appointments online through LifeWorks Counseling Center?

Yes. Clients can use our TherapyAppointment portal to schedule or cancel appointments, communicate with staff, and manage important details of their care online.

What types of counseling services are available at LifeWorks Counseling Center?

We provide general counseling, marital and family counseling, and specialized services for concerns such as anxiety, stress management, grief and bereavement, depression, career counseling, and more.

Do you offer counseling for children and youth at LifeWorks Counseling Center?

Yes, we offer youth academic and social development counseling along with other services tailored to support children and adolescents.

What specialized areas do you treat at LifeWorks Counseling Center?

We provide support for ADHD, anger management, autism spectrum concerns, body image challenges, OCD, personality disorders, phobias, trauma and PTSD, substance use disorders, and many other mental health needs.

Do you offer counseling for couples and families?

Yes, we provide marriage counseling, couples counseling, family conflict therapy, family systems therapy, and other relational services to strengthen communication and connection.

Can LifeWorks Counseling Center help with grief and loss?

Yes, we offer grief and bereavement therapy to support individuals through the emotional challenges of losing a loved one or coping with serious illness.

Do you provide support for stress and anxiety?

Yes, we help clients manage stress and anxiety using evidence-based strategies that build coping skills, resilience, and emotional balance.

Is counseling confidential at LifeWorks Counseling Center?

Yes, all therapy sessions are private and confidential in accordance with professional and legal standards designed to protect your privacy.

Can counseling at LifeWorks help with self-esteem and personal growth?

Yes, our clinicians help clients build self-awareness, strengthen self-esteem, and work through challenges that impact confidence and overall well-being.

Do you offer spiritual or biblical counseling?

Yes, we provide biblical counseling for those who want faith-aligned support integrated into their therapy experience.

Can therapy at LifeWorks address career and life transitions?

Yes, we offer career counseling and support for major life changes to help you navigate transitions with clarity, confidence, and emotional support.

Do you offer counseling for military families with active duty members or emergency responders?

Yes, we provide specialized support for military families, active duty members, and emergency responders.

How do I contact LifeWorks Counseling Center if I have more questions not answered here?

You can reach us by email at staff@lifeworkscc.com or by phone at 469-461-1908 for additional assistance.

How do I begin counseling with LifeWorks Counseling Center?

To get started, contact our office by phone, email, or through our website contact form. You can also select your therapist online and book an appointment directly as a new client.

Meet Kathy Messina | Compassionate Manager in Addison, TX

Kathy Messina

Office Manager

Welcome to LifeWorks

Taking the first step toward counseling can feel overwhelming.

You may have questions about scheduling, insurance, finding the right therapist, or simply what to expect.

Kathy understands that reaching out isn’t always easy.

That’s why her goal is to make every interaction with LifeWorks feel warm, welcoming, and reassuring from the very first phone call.

Helping You Feel at Home from Day One

For more than five years, Kathy has been helping create the caring, supportive experience that LifeWorks is known for.

She works closely with clients, therapists, and referral partners to make sure every detail behind the scenes runs smoothly—from scheduling appointments and verifying insurance benefits to answering questions and helping clients feel comfortable throughout the process.

Kathy believes that exceptional client care begins long before the first counseling session. Every conversation is an opportunity to help someone feel heard, valued, and supported as they take an important step toward healing.

Her passion is creating an experience where every client feels welcomed, cared for, and confident that they’re in the right place.

Experience & Approach

As Office Manager, Kathy is often one of the first people clients meet when beginning their journey with LifeWorks. Her calm presence, attention to detail, and genuine care help create an experience that reflects the values of the practice from the very beginning.

Working alongside the therapists and administrative team, Kathy helps coordinate schedules, verify insurance benefits, answer questions, and ensure each client receives personalized attention throughout their experience with LifeWorks. She understands that even small acts of kindness can make a meaningful difference when someone is taking the courageous step of seeking counseling.

Therapists and clients alike appreciate Kathy’s warmth, dependability, and willingness to go the extra mile. She takes pride in helping every person who contacts LifeWorks feel welcomed, respected, and supported.

Getting to Know Kathy

Outside the office, Kathy’s greatest joy is spending time with her family, especially cheering on her son at weekend baseball tournaments. She also enjoys reading, hiking, traveling, and, if you ask anyone who knows her, just about everything Disney.

Mention Disney in conversation, and you’ll quickly discover Kathy’s enthusiasm and knowledge. It’s one of the many things that brings joy to both her life and the people around her.

The same warmth, kindness, and genuine enthusiasm that shape Kathy’s personal life are the qualities she brings to LifeWorks every day. She considers it a privilege to help create a place where clients feel supported from their very first interaction with the practice.

Kathy’s Client Care Philosophy

“Sometimes the most important part of someone’s journey is knowing they’re welcomed with kindness from the very first conversation. Every interaction is an opportunity to help someone feel seen, supported, and cared for.”

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